Swift ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (swift.so) or use the Swift AI Operations Platform designed for Chartered Accountant Firms.

Swift helps Chartered Accountant firms automate client communication, document collection, follow-ups, and GST workflow management.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, participate in activities on the website, or contact us. This includes:

Full Name
Firm Name
Work Email
Mobile Number
Role
GST Client Count
Biggest Challenge
Any additional messages submitted through our forms

We also automatically collect certain technical information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:

Browser and device characteristics
IP Address
Operating system
Website analytics (pages viewed, links clicked)
Cookies and similar tracking technologies

2. Why We Collect Information

We collect this information for a variety of business purposes, including to:

Respond to demo requests and inquiries
Provide product updates and relevant announcements
Improve the Swift platform and user experience
Provide customer support
Ensure security and prevent fraud
Facilitate communication with our users

3. How Information Is Used

The information we collect is used in the following ways:

Demo scheduling: To coordinate and calendar product demonstrations.
Customer communication: To keep you informed about updates, security alerts, and administrative messages.
Product improvement: To understand how users interact with our platform and optimize our features.
Analytics: To monitor and analyze trends, usage, and activities in connection with our website.
Internal business operations: To manage our business requirements and comply with legal obligations.

4. Data Sharing

Swift does not sell your personal information.

We only share information with trusted third-party service providers that perform services for us or on our behalf and require access to such information to do that work. These include:

Google Analytics & Search Console: For monitoring website traffic, search performance, and user interactions.
Google Sheets & Apps Script: For securely managing early access lists and internal data organization.
Resend: For transactional and marketing email delivery.
Vercel: For cloud hosting, infrastructure, and performance monitoring.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Analytics and Browser Technologies

We use analytics technologies, specifically Google Analytics, to collect technical information about how visitors navigate and interact with our website. This helps us monitor performance and improve the user experience. We do not currently use authentication cookies or cross-site tracking technologies that require a consent management platform.

7. Security

We have implemented industry-standard security measures designed to protect the security of any personal information we process. These safeguards include:

Encryption of data in transit
Strict access controls to our systems
Server-side validation and sanitization
Continuous security monitoring

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Withdraw your consent for marketing communication at any time

9. Contact Us

If you have questions or comments about this Privacy Policy, you may email us at:

swiftlogicxsolutions@gmail.com